Delivery times depend on the delivery address.
We dispatch from Brisbane- so any Metro areas take on average 1 day to deliver.
If your delivery address is WA, TAS or outside a Metro area we allow 2 days for delivery.

Same-Day Delivery Across Brisbane

Order by 3:00pm AEST (Brisbane time) from Monday to Friday for same-day delivery in Brisbane. For Saturday delivery, order before midday. Schools and businesses, we deliver daily Mon-Fri if you order before 12pm.

Flexible Delivery Options

In addition to same-day service, we offer next-day delivery or a chosen date for a flat rate of $19.95. Please note that next-day delivery is not available for fruit hampers on Mondays to ensure they remain fresh.

Delivery Australia-wide

Our partnerships with StarTrack & Australia Post allow us to deliver our luxurious gift baskets and hampers throughout Australia, including major cities like Sydney, Brisbane, Melbourne, and Perth. Delivery times range from next-day to 2-8 days for remote locations. Order before 3:30PM AEST for same-day despatch.For specific delivery times and details, please use our shipping time checker or read the guiding information below:

*Important Information*

• Orders After 4.00PM AEST: Next-day delivery is not available. For example, an order placed at 4:00PM AEST on Monday will be delivered on Wednesday at the earliest.
• Weekend Deliveries: currently we do not deliver on Saturdays, however our sisters brands Edible Blooms and Dessert Boxes do Saturday metro deliveries nationan wide.
• Public Holidays:
• No deliveries are possible on public holidays.
• An extra day delay applies after a public holiday, which will be reflected in the delivery calendar at checkout.
• Tracking: A tracking link will be provided once your order is dispatched.
• Delivery Partners:
• Next-day delivery: StarTrack or Australia Post Express.
• Same-day delivery (Brisbane): Go People Couriers.
• Fruit Hampers:
• Same-Day Fruit Delivery in metro areas nationally: Available for orders placed before 3:00PM AEST Monday to Friday.
• Public Holidays: No dispatch or delivery for fruit on public holidays.
• Delivery Calendar: The checkout calendar will reflect the next available delivery date for fruit orders based on your location and day of order.
• Western Australia: Fruit Hampers are not available for delivery to Western Australia due to biohazard laws.

Need to Make a Change to Your Order?

No problem! Just send us an email at help@giftbasket.com.au with the details you need updated, and one of our team members will get back to you as soon as possible.

If you contact us before your gift leaves our warehouse, we should be able to
make the changes for you — but be quick! Our dispatch team works fast to get hampers out the door.
If your order has already been shipped and the delivery address is incorrect, we’ll do our best to help. However, please note:

• If the hamper has been sent via StarTrack, it will need to be returned to us before we can resend it.
• In this case, there will be an additional charge for the return and redelivery.

To avoid delays, please double-check your order confirmation to ensure all delivery details are correct.

Yes! We have many corporate clients and love to assist with branded ribbon and bulk orders. Please contact our friendly team corporate@giftbasket.com.au

Our extensive range includes everything from pamper and gourmet gift baskets to birthday and baby hampers, with special seasonal selections for Easter, Christmas, and more. Discover gifts tailored for him or her, or explore our best sellers featuring popular options like the Cheese Platter Gift Basket.

Our commitment to quality, variety, and exceptional customer service sets us apart in the world of gift baskets and hampers. Our dedicated team meticulously curates each hamper and basket to ensure a flawless gifting experience from selection to delivery.

Our commitment to quality, variety, and exceptional customer service sets us apart in the world of gift baskets and hampers. Our dedicated team meticulously curates each hamper and basket to ensure a flawless gifting experience from selection to delivery.

While it's a thoughtful gesture, sending a hamper to a hospital can be challenging. Hospitals are busy environments with many departments, wards, and staff, and unfortunately, deliveries often go astray.

Additionally, many hospitals have strict policies regarding gift deliveries, with some unable to accept them at all.

If you still wish to send a hamper to a hospital, we recommend the following steps to improve the chances of successful delivery:

• Contact the hospital in advance to understand their delivery process. For example: deliveries may need to go to a specific loading dock or reception area.
• Provide detailed recipient information, including their full name, ward and room number, and the hospital’s complete address.
• Make sure the name on the delivery matches the name under which the patient is registered. Following these tips can help ensure your thoughtful gift reaches its intended recipient safely.
  
  
  
  

If you wish to cancel an order, please contact us as soon as possible and we will do our best to assist Help@giftbasket.com.au

If we cannot supply a particular item listed or inclusion in a gift hamper, we will replace the product with an alternate product of equal or greater value.