CONTACT USWe understand that you may want to contact us for different reasons and are committed to try to make this very efficient. We have a number of ways that you can contact us.
Our preferred method of Customer service is via Live Chat and email firstname.lastname@example.org
Our Phone number is 1300 794 262 ( 10am – 3pm)
PRE SALE QUESTIONS
During seasonal periods like Christmas, longer hours will be operational.PLEASE NOTE: Our offices are closed on all Australian public holidays. You can still place orders on-line any day of the year and we will get it delivered for you on your selected date or you can speak to one of friendly team on the next business day.
PLEASE CONTACT US USING THE METHODS BELOW
LIVE CHAT:The most efficient and quickest method
TRACKING A DELIVERY
When you place an order, you will be automatically sent a tracking number via email. You will also be notified of certain delivery milestones.Our Couriers are either Startrack or Fastway
MAKING CHANGES TO AN ORDER
LIVE CHAT:Need a change to the message or the address ? The best way is to use the live chat or leave a message on the live chat if we are not online.
EMAIL:email email@example.comPLEASE NOTE: Our offices are closed on all Australian public holidays.
DID NOT GET A TAX INVOICE ?
Tax invoices are sent to you via email as soon as you place the order. If you would like a different Tax invoice, eg. a PDF contact us on firstname.lastname@example.org
PRAISES | COMPLAINTS AND QUALITY CONTROL
We take the quality of our products very seriously and want to be the best in the industry. If you found an issue, please contact us in the following ways.