DELIVERY INFORMATION & SHIPPING TIME CHECKER

“Will my order be delayed due to COVID-19?”

While a degree of normality has been established since the beginning of the Covid-19 pandemic, reduced domestic flights and increased demand on courier services still impact our ability to guarantee delivery times.  98% of our gifts arrive on time however delays of 1-2 business days, while rare, are still possible. We work closely with the team at StarTrack to stay up to date with known delays to ensure the timely delivery of your gift. Please do not hesitate to contact us if you would like any further information or if you have any queries in general! 

LOCKDOWN DELIVERY DELAYS

We are still able to deliver during lockdowns, however please be advised that restrictions and border closures may result in expected delays state wide. The severity of the delays depend on the duration and extent of the imposed restrictions but can be difficult to pre-empt. We work closely with StarTrack and Australia Post to have your gifts delivered in a timely manner and send out orders to affected areas 1-2 days in advance – please note this may mean your gift could arrive earlier than expected. Click here for official Australia Post Updates. 

STARTRACK LOCKDOWN UPDATE

Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.

Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays. The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.

You can also track your parcels on auspost.com.au by using the tracking tool.

We thank you for your patience. Updated are also available https://auspost.com.au/service-updates/current-updates/domestic-service-updates

 

Price for StarTrack Premium Next Day Delivery is a flat-rate of $9.95 Australia-Wide!

 

Please use the search function for the table below to check the ETA for each postcode.

No delivery possible on Saturday or Sunday. Orders placed on a weekend are dispatched on Monday.

To view current Delivery Delays, please visit: https://auspost.com.au/service-updates/domestic-delivery-updates

wdt_ID Suburb - Town Name Post Code State Shipping Time Daily Order Cut off
1 AUSTRALIAN NATIONAL UNIVERSITY 200 ACT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
2 BARTON 221 ACT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
3 DARWIN 800 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
4 DARWIN 801 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
5 WAGAIT BEACH 803 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
6 PARAP 804 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
7 ALAWA 810 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
8 BRINKIN 810 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
9 CASUARINA 810 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)
10 COCONUT GROVE 810 NT Next Day Delivery Order by 3:30 pm(NSW - VIC Time)

Click here for our Privacy Statement  //  and here for our Terms and Conditions